NMCI: In a ClASS By Itself


Migrating to the Navy-Marine Corps Intranet (NMCI, the Marine Corps’ one-stop solution for all our computing and internet needs) is possibly the best thing the USMC has ever done. The taking of Mount Suribachi came close, but the implementation of NMCI has had much further-reaching impacts than the defeat of fascism.

Before I tell you why I like NMCI, let me tell you about the old ways. Before Loki, the Norse god of mischief, decided to bless us with his crowning achievement, NMCI, our network was run by local Marines. They had control over every part of the network: administrator privileges, installing software, blocked websites, etc. With productivity at a record high, something had to be done. You can easily see that in a day when the Marine Corps needs to be prepared to face the threat of the Global War on Terror, this was much too permissive and fluid an environment for us to operate in. Thankfully, NMCI soon took control of our network and fielded their own computers, ushering in a feeling of awe at how we toppled Baghdad without them.

I like NMCI because it encourages a return to tradition and enforces personal interaction in the workplace. When I sit down first thing in the morning and log in (not a cold boot, mind you, just logging in), I know I am at least four minutes away from freely moving the mouse on my shiny NMCI laptop, so I go talk to my chief and see what he’s got going for the day. When that is over I return and open Outlook. While Outlook loads almost immediately (approximately 10 seconds, not bad for software in the year 2006, huh), connecting to the exchange server where my email is stored presents me with another opportunity to kill five minutes before my email is fully downloaded. Sometimes I use the time to go across the hall to a friend’s office and shoot the bull. Sometimes I’ll make a necessary phone call. If I run out of options sometimes I’ll just call another random lieutenant, who is probably waiting on his email to load as well. That’s just one example of the many ways NMCI promotes camaraderie and a sense of working together towards a common goal (reading your email).

In the rare case I can’t find anyone in the office to talk with and there are no phone calls to be made I will turn to some non-computer based work that needs to be done, like re-writing commonly used phone numbers on my printed phone roster. I would normally type these into the phone roster spreadsheet and then re-print it, but when my computer has 98% of its resources consumed by downloading my ten or less text-based emails, a pencil and paper is the way to go. This is how NMCI helps us “return to our roots” by completing tasks much the same way we would have in 1998 when the fledgling internet of the day would rival the bottlenecked packet-swallower that is today’s NMCI. In today’s high-speed technology-oriented environment sometimes we need to slow down, watch a computer generated hourglass, and remember how serene life can be absent the hurdles of 21st century computing and the demanding pace of the information age.

NMCI also helps me focus on one task at a time by shrewdly equipping me with a laptop that simply can’t run two Microsoft Office applications at once. Knowing that I just can’t have a Word document open while I prepare a Powerpoint brief makes me read and inspect that Word document much more closely, eagerly memorizing phrases (or writing them on a sticky note–see the preceding “return to our roots” paragraph) while I close the document, open Powerpoint, refill my cup of water while I wait for Powerpoint to load, and then finally insert the bullet onto a slide. NMCI challenges me to do things differently, and I like that.

Troubleshooting printers is another NMCI-driven task that teaches the user attention to detail. It’s fun to peruse government contracts looking for any wording that rigidly defines consumable parts (toner, ink, etc–responsibility of the Marine Corps) and non-consumable parts (everything else–responsibility of NMCI). When you can’t find such wording, and are forced to let NMCI and the Marine Corps point fingers at each other over little plastic wheels while your printer stays inoperable for two months, you soon learn frugality—by buying the parts yourself. NMCI isn’t just about delivering a quality computing experience, they’re here to help you learn life’s lessons: thriftiness, anger management, how to restart your workstation (the NMCI help-desk answer to all computer problems), and why you should graduate high school (if you don’t NMCI will hire you onto their customer service team).

I also get a feeling of inner peace knowing that I never have to install a single piece of software ever again—because I can’t. Allowing users to operate strange software like Microsoft Frontpage (which one could theoretically use to work on his unit’s website) would introduce flexibility and effectiveness that simply isn’t needed. That would be too much of a good thing, like eating three bags of Twizzlers in an hour. I also get a warm fuzzy feeling from telling people “Sorry, man. That .mov file from the Marine Corps Ball might as well be coded in PASCAL on a Chinese keyboard, because nobody on NMCI can read it.” …just another example of NMCI forging connections between people.

NMCI is the holistic solution to life’s problems. Not only do they instill a rigorous work ethic in all their users, but they make sure that expectations are never set too high. NMCI is the best thing to happen to the Marine Corps since Chesty Puller and liberty calls in the Philippines. I just wish I could get NMCI at home. Hell, I’d eat an official NMCI breakfast cereal every morning if they’d only make one. NMCI is just like PT: good for you, good for me, and a great tool to make you sweat when the pressure is on. Time to save this document… I wonder what Sean is doing?

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Reader Comments

Let me guess, it’s a subsidiary of that reliable and proven govenment contractor, Haliburton!

I agree. When you absolutely, positively need to sit around for hours while your computer processes one too many programs (which is MAYBE two), make sure it’s an NMCI laptop. I won’t even start on their proxy servers and what they choose to block. At Pendleton, your site was one of them. rubyonrails.org, a site dedicated to a new web programming language… also blocked. Hell, even the blog of a guy I worked with back in Michigan… blocked.

Josh,
The entire hushedcasket.com domain is blocked at Pendleton.

Funniest thing I’ve read in a while. It’s a good thing your humor is so dry, so as to soak up my tears of jovial bliss!

The .mil does a good job of keep new technology out of the hands of their employees. The .mil also does a good job of making simple tasks extremely hard and not interoperable. It’s a shame, unproductive, and limits creativity.

I worked on the implementation of NMCI while still in College and at a local submarine base. It wasn’t Halliburton even though I don’t remember who. I do remember it was originally through the Ross Perot company. I worked with a subcontractor. I took one look at the OS being used (Win2K) and just shook my head. At least I know the Gov’t definitely got reamed over that deal. The government might have had a better solution with say Linux or MacOS X. More secure for definite and a whole lot less sneaker-net.

At least my father, a former Marine didn’t have to put up with this in his tank on Saipan.

*Death smiles at everyone, Marines smile back* (from a bumper sticker I saw)

Hoo Rah!

Do I detect sarcasm in your post Marine?

hilarious!

So glad the I was in the Air Force and working in Comm. After having done some IT work for the Army post-uniform, I can thankfully say I never dealt with this stuff.

I have forwarded this to everyone I know, and we are all dying of laughter, NMCI having given us the choice whether to laugh or cry. Traditionally, Navy LTs were known for our judgment and ability to think creatively and act decisively; these days, we can’t even update Java or check our email.

When I retire soon, I will miss my morning chats with coworkers while my pc was booting up.

Of course, when I tried to access this URL from my NMCI workstation, they had it blocked! Same for our legacy Navy network. Can’t take the heat no doubt!
NMCI SUCKS!

It’s really amazing how what ever company this is really is pulled this off. You know that it’s some general that was getting ready to retire and needed a favor. This is the closest I have ever gotten to real military corruption!

The company that NMCI is the abortion of is EDS, they are the same idiots over in Britian trying to put in an Win2k Enterprise network and they crashed the whole Welfare Department. It looks like they are taking the lessons learned from the last 6 years with DON and using them to get contracts from other agencies and governments its just sad know one is doing their due diligence and seeing how poorly managed this contract has become.

NMCI Sucks! says it all.
The sad thing is that the CNO is on record (before he became the CNO) as saying that NMCI is the future, and if you don’t like it, then get out of the Navy.
Further sad news is that a windshield survey tells you that the money wasted at large naval research facilities trying to justify why an NMCI seat absolutely CAN NOT do high end scientific calculations, real-time combat simulations, aircraft mission computer programming and the like is enough to pay for NMCI. They aren’t saving any money. Between the drive to reduce the Navy’s application set by 95% (nice arbitrary number) and the requirement that everything go to NMCI, the Air Force is going to have to do Navy research soon.

Personally, I think it’s an Al Qaeda plot. If it isn’t, they couldn’t have come up with anything better to absolutely cripple the US Navy.

“Want to end the war on terror within 6 months cheaply? Pull back the troops, and infiltrate the terrorists with Navy management. They’ll never get another thing done.”

From a former NMCI Admin, please realize that the Marines and Sailors are not the only ones who had concerns about the implementation. There are many things about how NMCI does things that we on the inside even shook our heads. I feel your pain marine… I finally left to find other work. I needed to back in the real world where I could work on a real network.

Semper Fi….

I work at NAVAIRHQ and have to deal with NMCI every day.

I don’t mind the security safeguards. What I do mind is only having 128M of memory in my 2001 model computer, and the USN having to pay $500/month for the asset and ’support’. Oh, yeah, and being thrown back into the ’90s.

Fifteen years ago, the west coast NAWCs (Point Mugu and China Lake) seamlessly integrated computer services with NAVAIR using MACs. I remember when I could save a file to a folder, have my Mugu guy work on it, save it, and then pull it up with corrections made. This was back in ‘93.

So sad, too bad. This is ‘07. Now we use FAX and talk on the telephone.

Whomever bought off on NMCI deserves a courts martial. Admiral Gib Godwin (a really great guy) took the helm as skipper of NMCI for a while, and I thought he would turn things around. But Gib never made any sort of a difference. It seems that he never really even tried. I hate it when great men drink the kool-aid.

Our only hope is for the Democrat majority Congress, who vow to ’support the warfighter’, to get in the mix. I’m no Democrat, but I’m a realist. If that’s our reality, let’s use it!!!

NMCI Tech refresh… please encourage ALL NMCI Users to submit comments here and at http://www.nmciisgreat.com and http://www.nmcistinks.com/. Suggest that by blogging the H*** out of this effort, this and the nmci*.* whinny baby sites can affect the Refresh effort in such a manner that EDS and the Navy will have to perform admirably or answer to the NMCI User Bloggers and Congressional committee members that review these sites.

CENSORED!!! These sites cannot be accessed from a NMCI seat… http://www.nmciisgreat.com and http://www.nmcistinks.com/. Good forums if the admin would take the whiney baby text out and use it as a professional forum that would be helpful to the NMCI citizen to affect constructive acquisition management changes. Otherwise, judging by the lack of NMCI User commentary, the whole of the NMCI User population and the US taxpayer are being totally complacent and willingly taking a ride on a trainwreck.

Your story is right on. NMCI / Non-Mission Capable Interface. If we could count up the wasted man-hours and cost associated with those wasted man-hours we could eliminate the National Debt.

NMCI has pushed us BACK to the dark ages of computer capabilities and how true on the customer support. Guess that goes back to John Kerry’s comment, You need to study hard and get an education or you end up on the NMCI help desk. (ok I modified it slightly).

Hopefully I’ll be around for the next bright idea that impedes creativity and production.

It’s time for somebody in authority stand up and declare “The emperor has no clothes on.” Happily, I work in an environment that is fully insulated from NMCI. Other programs will do well to learn the acquisition tricks to keep NMCI out due to “unique” operational relationships with their vendors and contractors. I cannot reveal my affiliation but it can be done and is being done on a USMC program.

This Marine only clipped the tip of the iceberg. The situation is even more dire and ludicrous than what has been stated here. Biggest case of “fraud, waste and abuse” probably in the history of the gov’t. That’s saying somethin’! The contract, I believe, has gone into the tens of billions of $$$, but if the impact to productivity and capabibility could be computed, it would doubtless reach well into the HUNDREDS of billions.
Minimum # of processes running at any given time w/ ONLY the desktop and no apps open, 46. Almost none of which can be ‘killed’ by us peon users. One of my favorites is makecab.exe. When it randomly kicks in during the day, CPU cycles are completely consumed and you’re basically dead-in-the-water until it finishes doing whatever it does.(~10 minutes minimum) We don’t even have the “permission” to change the date and time clock. Click on a folder in your c:\ drive and it’s about 30 seconds for the machine to find it. Has to go the network and back to find itself. No kidding. Oh, and then there is the hundreds of thousands of $$$ worth of specialized proprietary software we’ve bought (essential to our testing, research and development work) and paid for but can no longer use or even reinstall. Thrown out like garbage. And there’s the fully functional, capable hardware that EDS confiscated, in the dark of night if they were unable to pry it from your hands during work hours (yes, this really happened). What happened to all those thousands of PCs, monitors, routers, printers, etc, etc.?
In my dept. over 60 people share ONE perpetually broken or out of ink, etc. printer. Security? What a joke! The only people that can’t get into the intranet are those of us on it. I’m amazed that with the copious holes, the hackers haven’t completely obliterated it. Maybe it’s too much like shooting fish in a barrel for them - no sport in it! Again, I am only scratching the a little more a the tip of the iceberg. Your tax dollars at work!!!

NMCI’s plan to treat everybody on its network like children has topped the list on why I’m getting out of the Marine Corps. When I first came in in 1999, things ran flawlessly. My computer didn’t crash, I could install and remove programs at my leisure, and I didn’t need my ID card to log into my computer. Now I have to enter my pin everytime I want to send an e-mail. This is ridiculous! Which idiot collaborated with the other idiot and thought this was a good idea. For those at Pendleton, how long did you wait in line at the JRC to get a new CAC card, then attempt to use, then wait on hold on the NMCI help desk for HOURS, only to be told you need to go back to the JRC to get a new CAC card. I hate NMCI! But for those getting out soon, the drooling moron at the NMCI helpdesk makes about 80K per year. One of my co-workers is married to one and he got out as a Cpl w/o a degree.

I am civil service and work at a navy lab. NMCI is the most destructive thing that has happened to the computer structure. For a while my machine was on a R&D part of the base network. I was able to have a machine that was capable of running the software I needed for my work. They are currently getting me a new NMCI box that will have dual processor, good video card and 4gb of ram. But It will be a developers seat so hopefully I will be able to run the software needed to do my job. It is a shame the money that is being wasted on forcing this systems before it was completely thought out. We would go to jail if we did our jobs like this. What does happen to all the machines they take over!!!!!!!

I, for one, am surprised at the gall expressed here! After all we’ve ONLY given 12.5 BILLION dollars to EDS for the privlege of receiving bad service. Given the trend in government procurement I’d have expected to pay 20-25 billion!
At least we got shafted at discount prices. Now if my machine will only stay alive long enough to post this note……

I’m a fellow O651 who migrated over to NMCI last year myself, and all the stuff you mentioned I’ve had to suffer too.

I feel the pain. I feel the pain.

There is so much ignorance posted here. I am a retired Marine who was on AD when NMCI came about. Prior to NMCI I had to wait up to 3 weeks for our Comm Techs to repair my computer. I could have taken leave! As for a Help Desk agent making 80K on NMCI, how about 35K..research your facts before you post. Research Electronic Data Systems (EDS) they have been around since 1962 and yes in Britian, so don’t blame the Welfare system issue on DoN (NMCI). Bunch of whiners here. How about worrying about the people serving in Combat Areas right now instead of if you can spend your man hours at work blogging and logging onto sites that have nothing to do with your jobs!!
Semper Fi

Wow some people really have no clue about NMCI. Do you know it actually the NAVY that bought these slow machines that can’t handle security policies, that the NAVY makes us enforce, while you log in with your CAC that DOD requires you to use. You people are so ignorant!

Jade I hear ya…I was talking to someone today about how long it took ITs to get things done. Also, 35K on the helpdesk, that guy got a good contractor, cause most of them are on hourly now.

I am looking for people who are “in the know” from EDS, former EDS, Navy, or Marine Corps who understand the primary causes of the NMCI debacle both on the operational and acquisition sides and are willing to provide straightforward candid thoughts on what should have and could have been done differently. You may contact me at first_circle@verizon.net

I feel the same enmity toward DISANet.

We sacrifice a lot of capability for nominal security.

It’s a giant conspiracy to ensure that real work may only be accomplished in the offices contractors.